Contact
Last updated 4 October 2026
One address, read by a person: [email protected]
If you are in danger right now, call 000.
For sexual assault, family or domestic violence: 1800RESPECT on 1800 737 732. I Can Wait is not an emergency service and cannot respond at that speed.
What to write about
| Subject | What to include |
|---|---|
| Someone's behaviour | Use Report on the match or conversation and check that it succeeded. A saved report closes the chat for you, and a person reviews it; a report of a threat or violence, intimate images shared or threatened without consent, someone who appears to be under 18, or sexual content involving a child also blocks the pair within I Can Wait straight away. You can block separately. If the report cannot be saved, or you need to add information, email support. Do not send intimate images or suspected child-abuse material. |
| Appealing a suspension | The email address on the account. Tell us what you think happened. A person reads it, and we would rather reverse a mistake than defend one. |
| Your data | To access, correct or ask about information we hold. Account includes export and account-deletion controls. Some restricted records or recovery copies may remain as explained in the privacy notice. If you only joined the waitlist or cannot use those controls, contact us for help. |
| A privacy complaint | Write to us first. If we do not resolve it, our Privacy Policy says where you can take it. |
| Payment or refunds | The email on the account. See Terms for annual membership prices, renewal, cancellation and refunds. |
| Something is broken | What you did, what happened, what you expected. Please do include this — a small operation finds out about bugs from the people who hit them. |
| Accessibility | See Accessibility. Tell us what got in your way. |
What to expect
I Can Wait is run by one person, not a support department. We will not pretend to a response time we cannot keep. Safety reports are looked at first, and everything else in the order it arrives.
We will never ask you for your password — there isn't one — or for payment details by email.
Where we are
I Can Wait (formerly Attune) is a service of Robert Weeks AI Systems, the registered business name of Robert Weeks (ABN 41 104 020 501), South Australia. A postal address for legal and privacy matters is available on request.